Last updated: July 02, 2025
Thank you for choosing Aprion Digital Lockers for renting.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order prior 30 days of locker appointment date booking with following reason for cancellation:
Other than the above reason, no refund will be made once the payment for locker is done either in online or offline mode. Less than 30 days, no refund is allowed for any reason including the above health conditions. Such bookings are considered as "No Show" unless rescheduled for 1 time. Read the "Reschedule option" section on this page for full reschedule terms.
The deadline for cancelling an Order is 30 days from the date on which You booked the rental locker or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
We do not sell physical lockers to end customers for US visa candidates. We do rent lockers on an hourly basis to store non-valuable items like mobile phones, keys, cards etc.
We do sell physical lockers to Corporates, factories or other enterprises based on custom requirements. Please read the Quotation issued prior to purchase of the lockers, because the refund and return policy depends on the type, value, quantity and other parameters. All legal formalities are done through registered company "Aprion Tech Solutions LLP".
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by the following email and also WhatsApp notification to +91 92570 38992.
We will reimburse you no later than 30 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. If our company banking system does not allow refunds in your original source of payment, we will ask for alternative payment mode to refund the amount.
By email: contact@aprion.co
Duration of locker booked is to be used in full whether booked online or offline, and no partial refunds are allowed. For example, if a candidate reserves an appointment for a locker for 3 hours duration and returns within 2 hours, then the remaining 1 hour amount cannot be refunded. The reason for no refund is that another person cannot book for the same time as our software blocks that particular 3-hour window.
Once the booking is made, only 1 free reschedule is allowed by our software. The reschedule option is only for the particular branch or city. For example, a locker booked for Chennai location can only be rescheduled for Chennai. If you need a different location, a new booking can be made at the different location and no refund is allowed for the previous booking. The old booking will be considered as "No Show".
Be informed that we do not sell any products (lockers) to end customers. Returns of any physical good do not apply to our business model. Our business is to rent the lockers in our office locations only.
If you have any questions about our Returns and Refunds Policy, please contact us via email or WhatsApp +91 92470 38992:
By email: contact@aprion.co